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How to Order | Shipping | About Us | Contact Us Return Policy | General Information | Home


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How to Order

Use our online ONLINE ORDERING FORM


Ordering Information for The Author's Attic
The Author's Attic d/b/a deSignet International

Interested in placing an order? US and Canadian customers placing credit card or paypal orders may use our ORDERING FORM. Non US and Canadian customers wishing to place orders using bank drafts, cashier's checks, wire transfers or paypal should email Kim at deSignet directly:

Email Kim

We gladly accept wire transfers, bank drafts, money orders, VISA, MasterCard, Amex and Discover (sorry NO personal checks or business checks). If you prefer you may call our toll free number : 1-888-727-8266 with your credit card information to ensure privacy and security.

Please note: Although we make every attempt to keep our site current, prices are subject to change without notice. All rush fees, custom items and shipping are non-returnable. Stock items are returnable within 30 days but a restocking fee does apply.

Have a question or just prefer to place your order by phone?
Our customer service representatives are available:
Monday thru Friday 8AM to 3PM (Eastern Time)
Give us a call us at 888-727-8266 Ext. 103 for Kim
Or email for more information
Email:


If you are having any trouble using our site or placing an order, please let us know. Email or phone our customer service representatives at 888-727-8266. We apologize for any inconvenience and thank you for your patience.

MasterCard, Visa & Discover Accepted PayPal

Secured by Authorize.Net Merchant Services.

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Contact Us

Questions - Comments:
By Email:

The Author's Attic

By Phone: 888-727-8266 Ext. 103 for Kim
Monday thru Friday 8AM to 3PM (Eastern Time)
Or email for more information
Email:


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Mailing List

Want to know when new items are available, please just send us an email.

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Shipping

Continental United States

::Shipping will be UPS to all US states for a flat rate according to how much you spend.
Pricing is for the Continental USA Only. All prices in US dollars.
For shipments Overseas - please call for a quote.
1-888-727-8266 toll free

Shipping Cost
Prices subject to change w/o notice.

 US Registered
 (Canadian Orders Must Ship This Method w/values under $60.00) 
$27.00
   
USPS Priority Mail ($8.75)** No Signature Required  
UPS Ground  (starts at $13.00-$16.00)
UPS 2nd Day  (starts at $27.00) 
 UPS Next Day  (starts at $47.00)


We offer overseas and Canadian shipping.

If the customer changes the shipping address AFTER the order is shipped
( when in transit with UPS ) the customer is responsible for all transfer/address change fees levied by UPS. These fees range from $5 - $20 US and will be charged to their credit card by deSignet International.

Military Installations

APO & FPO can only be serviced by the United States Postal Service
The following information is required:
::Name and Rank
::Unit, Base, Building # and Room #
::Town, Country Zip/Postal Code
Please call for a price quote 1-888-727-8266
US postal service only offered to Military Installations & P.O. Boxes

P.O. Boxes

Must ship via US Postal Service.
All packages are sent insured

Please call for a price quote 1-888-727-8266 toll free
US postal service only offered to Military Installations & P.O. Boxes

Canada & Overseas

Canada
Canadian shipping is $27.00 for orders up to $500.00.

International Shipments
Starts at $65.00 call 1-888-727-8266 for a quote.
Customer is responsible for all taxes & duties levied by the Country of destination.


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Group Orders

Group orders can be obtained for 15% off 10 or more of same item mailing to one address. Larger quantities qualify for larger discounts. Discount applies only to like product in like metal (i.e.. 50 pair of sterling silver cuff links, 40 sterling pendants and 10 gold pendants qualify for 30% off in the s/s cuff links but only 20% off on the s/s pendants and only 10% off on the gold pendants). Orders need to be phoned in. *Claire's Ring not included that is already sold at our lowest price available for the fans.

Qty Discount
1-9 -None
10-24 -15%
25-49 -20%
50-75 -30%
76-99 -40%
100+ -50%

Questions?

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Metal Composition

Sterling Silver-composed of 92.5% pure silver with 7.5% copper.
14kt yellow gold-composed of 58.3% pure gold with copper, silver and zinc in the alloy.
14kt white gold-composed of 58.3% pure gold with nickel, copper and zinc in the alloy.

CAUTION: Some people experience a reaction to the alloy material, particularly copper and nickel. Sterling silver and 14kt yellow may turn certain individual's fingers black or green because of allergy or body acidity.

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Jewelry Care

Gold is easily cleaned. Warm a little 'Fantastic' cleaner in your microwave (use only a glass container), sit the container in a safe area and add your rings. Let the rings sit for a few minutes and then brush them gently with a clean toothbrush and rinse thoroughly in warm water. Do not put pearls, emeralds, opals and other soft stones in this cleaner. Sapphires, Rubies and Diamonds are safe. 'Fantastic' is similar to the chemicals found in store bought jewelry cleaner.

The use of any product containing bleach will dissolve the solder used to bond gold and silver pieces together. When exposed to bleach your jewelry will break Please remove all jewelry before using bleach products or wear rubber gloves.

 

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Warranty and Guarantee Policies

All products manufactured by deSignet International are guaranteed to be free of defects in workmanship, are made of the finest materials and are guaranteed to be as described in their product description. All products are stamped with the material from which they are made (Sterling Silver, 10Kt, 14K). Any product with defects will be repaired or replaced free of charge, at our discretion, and will include a refund of all shipping charges related to said repair.

All products manufactured by deSignet International are warranted for the life of the original purchaser. Normal wear of a jewelry item is to be anticipated and is not covered by said warranty. No warranty expressed or implied is attached to gemstones. Many jewelry companies require a regimented four or six month inspection schedule. Because of the distance to many of our customers and the cost of shipping, we recommend that you have a general inspections done by your local jeweler. If your local jeweler recommends service, please contact us through email or by phone (888-727-8266) so we can advise you of the appropriate course of action. If we determine that it is necessary to see the product, you will be asked to ship the product fully insured to us for inspection. Please call in advance and receive a Return Authorization Number. It is important that the Return Authorization number be clearly displayed or your package may be refused!).

Note: The deSignet warranty is immediately voided if the jewelry item is serviced by a third party without written approval from deSignet.

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Return Policy

Stock Items

Products from our existing lines (stock patterns or items) are refundable less all shipping charges, foreign taxes and duties and any rush fees.

There is a restocking fee of 20% on all returned stock merchandise. Custom items are not returnable.

Note: Items must be returned within 30 days of the original ship date in good condition. Good condition means that the item must not show signs of wear and must not have been altered in any way (i.e. resized or re-polished). Any item that has been engraved or resized is not returnable. A return authorization number is required. No returns will be accepted without a valid Return Authorization number or after 30 days from the original ship date. Please call 888-727-8266 Extension 103 (Marie) for your RA number. Be sure to write the Return Authorization number on the outside of your package. Refunds are in kind (i.e. company check if paid by bank check/money order or a credit to your credit card).

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Engraving

Engraving is $10.00 for block or script lettering. However if you write a novel to be engraved, it's a bit more! Email for pricing.

 

 

Privacy

We currently process our on-line order via a secure website and use Authorize. Net processing services to verify all credit card orders. In addition, we will not transfer, sell or divulge any information provided such as email addresses, billing addresses, names or credit card information. All said information is only used internally to process your order. Credit card information is purged from our database once an order is shipped.

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Cancellations

Yes, you may cancel your order within three business days from the time you place your order at no charge. After three business days there will be a 20% cancellation fee. Please keep in mind that each piece is hand made which is why a cancellation fee is necessary.

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About Us

In 2006, a friend and I decided to pursue making a copy of the ring Jamie Fraser gives to his wife Claire in the novel "Outlander" by Diana Gabaldon for Diana Gabaldon's fans. There was a sketch of the ring in Diana's reference book "The Outlandish Companion."

After we got permission from Diana, we researched jewelers and found the perfect match in deSignet International, they offered the best quality and customer service, and understood the whole "Celtic thing". I took orders from about 100 Jamie fanatic friends and sent off to deSignet in turn they made hundreds of Claire's Rings. Claire's Ring is now available to the public. This ring is so popular that it even has its own website!

After many emails and phone calls with Marie who handles all the Claire's Ring orders, I finally had the pleasure of meeting Marie and deSignet owner Reg in August '07, it was then I was presented with the beautiful Claire's Ring Cuff Bracelet you see sold in the Diana Gabaldon section. I expressed how there was really no jewelry made for people that love fiction, particularly the devoted fans of Jane Austen and Charlotte Bronte. The following October I met up with my favorite author Diana Gabaldon and asked if I could have Brianna's bracelet made, she graciously gave me permission to create the fantastic jewelry she describes in her novels.

I was given the opportunity to work up some designs and along with some of deSignets designs (many thanks Bob!), we've built quite a unique jewelry collection for fans of books. Both deSignet and I hope the jewelry created just for you, the reader, is successful in hopes of expanding our library of jewelry to equal your library of books!

Happy Reading
and Shopping!

Michelle Moore

 

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